REFUND AND RETURN POLICY

Thanks for shopping at dresswalas.

On receipt, in case it is noticed that the outer packing of the product is damaged or tampered with, immediately verify the quality/quantity of the product against the invoice, before accepting the package from the courier agency. In case of any discrepancy, either refuse to accept delivery or accept delivery only after putting suitable remark on the proof of delivery. Customer should also lodge a proper complain with the local office of the courier agency, so that Sareesbazaar may peruse the same in future, so as to avoid such occurrences in future. All defective products being returned to Sareesbazaar shall be done ONLY through registered airmail/courier. DO NOT return any product, before receiving confirmation from Sareesbazaar for the same. In case any product is returned without such confirmation, Sareesbazaar does not guarantee any credit or replacement of the product. The email should contain comprehensive details of the defects/complaints of the single order/package delivery. Please note that Sareesbazaar shall examine the returned products for all such defects/variations, on the basis of the customer’s emails.

All shipping costs of returning the defective products back to us over and above such amount paid by customer towards shipping charges while receiving the same are to be borne by the customer entirely.

Safe receipt of defective product by Sareesbazaar is sole responsibility of the customer while returning the defective product, kindly mark the package as ‘DEFECTIVE RETURNS’.

In case it is found on examination of product/invoice/order receipt that the error has occurred due to customer, then Sareesbazaar shall make the necessary modifications/alternations, AT THE COST OF THE CUSTOMER. In the rare circumstances when original fabric is unavailable for purpose of such alterations/modifications, Sareesbazaar may use plain fabric of the same color. CUSTOMER MAY HAVE TO BEAR THE COST OF SUCH REPLACEMENT FABRIC IN SUCH RARE CASES.

Please note that STITCHED GOODS & CUSTOM MADE products are neither accepted nor replaced.

Refunds shall not be processed (fully or partially) for any order wherein benefits of ongoing promotional offers are availed. The same amount shall be kept as store credit with SareesBazaar, which can be redeemed in future.

We strive hard to make your shopping experience hassle-free & enjoyable. You can report return of your items to us within 48 hours of receiving the product. To return the items purchased, you can either email at info@sareesbazaar.com or you call our customer care at +91-99988 99908.

RETURNS WILL BE ACCEPTED ONLY IF FOLLOWING CONDITIONS ARE MET:

If you are not satisfied with your purchase, we are here to help. Please choose carefully as we do not refund if you change your mind.

RETURNS

You have 48 hours to return a damaged or wrong item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Proof of purchase is required to complete your return.
You will be responsible for paying your on shipping costs for returning the item.
Colour shade variations will not be covered under Returns Policy. A customer must place an order keeping in mind there is every possibility of a minor variation in colour as seen on a computer screen against the actual colour of the outfit received.

REFUNDS

If your return is approved, we will initiate a refund to your account.

We shall not refund the shipping charges paid by you while purchasing the item.